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… admin UI, and REST API Add automations table (escalated_automations) with name, conditions/actions JSON fields, active flag, position ordering, and last_run_at tracking. Implement AutomationRunner service matching Laravel implementation with conditions (hours_since_created/updated/assigned, status, priority, assigned/unassigned, ticket_type, subject_contains) and actions (change_status, assign, add_tag, change_priority, add_note, set_ticket_type). Register WP-Cron hook (every 5 minutes), WP-CLI command (wp escalated run-automations), admin page under Escalated menu, and REST API CRUD endpoints at escalated/v1/automations.
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Summary
Test plan
phpunitto verify all tests