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🏷️ Jira Ticket Classifier

A machine learning web app that classifies Jira tickets into Bug, Enhancement, or Question, using the ticket’s title and description.

🚀 Features

  • Interactive web interface using Flask + HTML/CSS/JS
  • Real-time prediction from trained Random Forest model
  • Useful for support teams, triage automation, or dashboards

🧠 Tech Stack

  • Python (Flask, scikit-learn)
  • HTML / CSS / JavaScript
  • pandas, nltk for preprocessing

🌐 Web App Usage

  1. Install dependencies: pip install -r requirements.txt
  2. Run the app: python app.py
  3. Open your browser and go to: http://127.0.0.1:5000
  4. Enter the Jira ticket title and description to get a prediction.

✅ Todo

Deploy to Render/Heroku Add support for bulk predictions via file upload

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