🚀 HelpDeck: Next-Gen Customer Support AI

Empowering businesses with AI-driven customer support, real-time analytics, and seamless widget integration.

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✨ Features

• 🤖 AI-Powered Chat Widget: Intelligent customer interactions powered by Google Gemini.
• 📊 Advanced Analytics: Detailed insights into customer queries and engagement using Recharts.
• 🛡️ Secure Authentication: Robust user management with Firebase Auth.
• 🖥️ Dedicated Admin & Superadmin Dashboards: Holistic control over widgets, users, and platform settings.
• 🖼️ Media Integration: Seamless image and file uploads via Cloudinary.
• ⚡ Real-time Updates: Low-latency data sync with Upstash Redis and Firestore.
• 📱 Responsive Design: Modern UI built with Tailwind CSS 4 for all devices.

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🛠️ Tech Stack

• Frontend: Next.js 16, React 19, Tailwind CSS 4
• Backend/Database: Firebase (Firestore, Auth)
• AI Engine: Google Generative AI (Gemini)
• Caching/Rate Limiting: Upstash Redis
• Media Hosting: Cloudinary
• Icons: Lucide React
• Charts: Recharts

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🚀 Getting Started

Prerequisites

• Node.js (Latest LTS)
• npm or yarn

Installation

1. Clone the repository:

   git clone https://github.com/SimpleCyber/HelpDeck.git
   cd HelpDeck

2. Install dependencies:

   npm install

3. Set up environment variables: Create a .env file in the root directory and add your keys (refer to project configuration for required keys).

4. Run the development server:

   npm run dev

   Open http://localhost:3000 to see the result.

Built with ❤️ by the SimpleCyber