GitHub - Maesak/IT_Ticket_Classification: This repo supports IT ticket classification using NLP and machine learning techniques. It implements an SVM model with TF-IDF vectorization for accurate categorization. Designed to automate ticket sorting and improve IT service efficiency. Includes data preprocessing, model training, and evaluation workflows.

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Name		Name	Last commit message	Last commit date
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IT-Support-Ticket-Classification		IT-Support-Ticket-Classification
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About

This repo supports IT ticket classification using NLP and machine learning techniques. It implements an SVM model with TF-IDF vectorization for accurate categorization. Designed to automate ticket sorting and improve IT service efficiency. Includes data preprocessing, model training, and evaluation workflows.

svm classification tf-idf stopwords feature-engineering nlp-machine-learning dataprocessing