I am an IT Support Specialist and Software Engineer focused on improving workflows, troubleshooting technical systems, and automating repetitive tasks. I build projects that bridge problem-solving and hands-on technical solutions to help teams work more efficiently.
M.S. in Computer Science (Candidate) | Merrimack College | Expected August 2026
Concentration: Software Engineering & Artificial Intelligence
- IT Support Automation: Developing internal tools to streamline workflows and improve support efficiency
- Systems & Cloud: Exploring Active Directory, Microsoft 365, and foundational cloud infrastructure
- Data & Visualization: Using Python to analyze system usage and operational data to support decision-making
Languages: Python, SQL, PowerShell
Support Tools: Microsoft 365 (Outlook, Teams, SharePoint, OneDrive), Active Directory/Entra ID, MEM
Automation & Scripting: Power Automate, Python scripts for workflow improvements
Visualization & Analysis: Pandas, NumPy, Matplotlib, Plotly
DevOps & Tools: Git, GitHub, VS Code, Jupyter, Virtual Environments
- Improve IT workflows and support systems for teams of all technical levels
- Build practical, user-friendly solutions that reduce repetitive tasks and improve efficiency
- Grow into IT leadership and infrastructure roles while continuing to develop technical expertise